Cancellation Policy For EMI Purchases

At Utmaliya Sales, we understand that circumstances may change after placing an order. If you purchase a product on EMI and wish to cancel your order, please refer to our cancellation policy below:

  1. Cancellation Timing: Cancellations are accepted within 24 hours of placing the order. Beyond this period, cancellations may not be possible as the order processing may have begun.
  2. Refund Process: Refunds for cancelled orders will be processed within 7-10 business days via the original payment method. For EMI purchases, any amount already deducted will be refunded after deducting an applicable cancellation fee.
  3. Cancellation Charges: A cancellation fee of 2% of the EMI amount will apply to cover administrative and processing costs.
  4. Contact Us: To initiate a cancellation, please contact our customer support team at [Provide Contact Information].

This policy ensures transparency and fairness in handling cancellations for EMI transactions. If you have any questions or need further assistance, please feel free to reach out to us.

Certainly! Here’s a general cancellation policy for orders not using EMI:

General Cancellation Policy

At Utmaliya Sales, we strive to provide a seamless shopping experience. If you decide to cancel your order, please review our cancellation policy below:

  1. Cancellation Timing: Cancellations are accepted within 24 hours of placing the order. Once processed, cancellations may not be possible if the order has already been shipped.
  2. Refund Process: Refunds for cancelled orders will be processed within 7-10 business days via the original payment method.
  3. Restocking Fee: A restocking fee of 2%10% of the order value may apply for cancelled orders to cover handling, processing, and restocking costs.
  4. Contact Us: To initiate a cancellation, please contact our customer support team at [Provide Contact Information].

We appreciate your understanding and cooperation. If you have any questions or need further assistance, feel free to reach out to us.